Civil Hospital Amdavad

079 226 83721, +91 63573 65471
Patient Guide | Administration Services | Civil Hospital, Amdavad
Patient Guide | Administration Services | Civil Hospital, Amdavad
Civil Hospital, Ahmedabad

Patient Guide

Patient Welfare Center deals with all issues/concerns related to patients availing treatment at civil hospital. The department consists of 1 In-charge PWC officer, 5 Medical Social Workers, and 12 patient guides. The PWC manages information and guidance desk at OPD and Trauma Center.

Location and Timings

Sr. No. Location Timing
1 OPD Main Entrance, ‘0’ No. OPd Ground Floor 9:00 AM to 5:00 PM
2 Office of the Medical Superintendent D-2 Block 9:00 AM to 5:00 PM
3 Trauma Centre Round the Clock 24X7
4 OPD, Women and child Hospital, (1200 Bed) 9:00 AM to 5:00 PM
5 Emergency , Women and child Hospital, (1200 Bed) Round the Clock 24X7

Services Rendered by the Center

Patient Welfare
  • Enlighten and facilitate patient and senior citizens about free services of the Civil Hospital.
  • Resolve complains of patients by coordinating with respective department.
  • Facilitate treatment of unidentified/ unaccompanied patients.
  • Acknowledge orphan patients to Nari Sanrankshan Gruh, Beggars Home, Children Homes or NGOs for rehabilitation.
  • Promote awareness and facilitate benefits of Rastriya Swasthya Bima Yojana, Mukhya Mantri Amrutam Yojana, Janani Shishu Suraksha Schemes.
  • Compile news related to civil hospital, share with respective department and facilitate responses to the inquiries or issues raised.
  • Allocate special rooms to patients as per the norms set by the hospital.
  • Facilitate implementation of healthy child year program.
  • Take appropriate actions on the recommendation of Members of Parliament and State Ministers.
  • Manage 24 hour inquiry center at trauma center.
Patient at Inquiry Center
Verification of Document
Assist Patient in Completing Formalities
Advice / Guide
Patient for Appropriate Scheme / Treatment
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